Saturday, July 7, 2012

A guide to fixing the 'Encryption unsuccessful' error on your phone

Encryption unsuccessful Encryption was interrupted and can't complete. As a result, the data on your phone is no longer accessible. To resume using your phone, you must perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google Account. Reset phoneNote: This guide is geared toward the Samsung Captivate. If you have a different device, try your device's forum, or search my thread on XDA about this.

Are you using ICS and pulled your phone out of your pocket only to find that it had this screen, saying "Encryption unsuccessful" and your only option a button that said "Reset Phone"? Don't press it! Try rebooting a few times with your external sdcard out first. Sometimes that will fix the issue. If not, take a deep breath and follow the guide to get your phone usable again: